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Apparently they drew up a different contract. Your Zip Code . I finally get a call back the next day to schedule my final installation, but he tells me he doesn't have the carpet. All rights reserved.I have also had two accounts with TCF for years and have no access to either of...I am being sent demand texts to my phone 475-313-4931. When it came time to measure again, (which I never understood why they did that-I mean the measurements are not going to change) they told me the $4900 was not doable, because the person who offered this did not know what he was talking about and it was too low. You made me sign something you do not provide! Contact Us. Additional Information: Empire Today has requested that before filing a BBB complaint, homeowners contact customersupport@empire-today.com for assistance. He just wanted something. This e-mail account is monitored 24 hours a day, 7 days per week. I have reached out to Empire Today several times about my blinds. VISIT EMPIRE ... Get $250 Off* When You Sign Up for Our Emails Sign up for Email to stay up to date on the latest flooring trends. Now he won't answer my calls. I painted room to go with that. I have to get them my contract and show its paid for. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. I finally said, "JUST DO IT! Our Response to COVID-19 Skip to Main Content. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.

The next day I called my bank to put a stop on my check. Here we are August 14. He doesn't call me back. I have called several times.An absolute nightmare!!! They used the account and routing number on it, so when the bank tried to stop the check, there was no check to stop and the time continued to run. Empire offered various solutions that normally I would have taken them up on.By clicking Submit you are indicating that you have read and agree to the Complaints Board’s Hiding drug traffickers, pedofile slander, mocking witnesses as retards, tracking witnesses, murder threats14 kilos of cannabis, lsd, ayahuasca arrests algarve, homosexual pedophile smears, facing prisonUnauthorized charges, false billing on my credit card or bank account.© 2004-2020 ComplaintsBoard.com. NO CALL NO SHOW!!! When I was finally able to get through I also had to explain to them that I needed to cancel, due to an emergency in Texas, and I didn't know when I was coming back. She pressured me into a signing by her argument that that's why she is here to sign a contract and when she leaves the offer is off but don't worry, I have 3 days to cancel. This is the worst service I have ever experienced! It has been a living nightmare. Does Empire Today® carry blinds or shades for my windows? They tried to convince me to do it for $4900, but at this point I couldn't because I didn't know how long I'd be in Texas. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. This review was posted by a verified customer. PLEASE!!!" During your FREE In-Home Estimate, a professional will show you all the options and help you pick the best blinds or shades for your lifestyle, needs, and budget. I was told that they should be here by the end of the month. I also ordered blinds. She...Hi Don, Was this ever resolved? Empire Today took my check, but they didn't use my check. No one shows up! That's a fraud. She didn't even try to scam me. Please check out resources available to you at Customer Reviews are not used in the calculation of BBB RatingBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I found it a bit time consuming but otherwise very well handled when I had to cancel a rather large order. But was put on hold for an hour before hanging up. The trim is brown. My husband didn't like the offer so I'm trying to cancel. I go ahead and agree. They also advised me that it would be about 1 to 2 months before I got my refund.

We use cookies to improve your experience on our site and to show you personalised advertising. Turned out they couldn't dispute it after all, because apparently it was out of the time frame they're allowed to place a dispute. Yesterday I told your representative that I don't want to make a decision because I have to present the offer to my husband. You made me sign something you do not provide! He starts the scheduling and tells me it will need to be done in 2 different days as the carpet is coming from Seattle. I was so frustrated by now, all I wanted were the floors done. They tell me they will dispute it since I called when I did. We offer a wide variety of blinds & shades, including honeycomb/cellular, real & faux woods, solar/roller shades, vertical blinds, and more. Empire Today is here to support you before, during, and after your flooring installation. I was told Empire to go ahead and do my floors, but that I wanted the $4900 deal they had offered. I will never Consider this company again and I will advise my family and friends to do the same. I call him back, and he asked me to give him an hour. We finally get it squared away, and are scheduled for the following Friday to put in my carpet. We finally settle for carpet. Empire today sales rep didn't want to leave either without a signature. It was initially supposed to cost me $5800. They come the following Friday to do part of the floors. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period.

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