Samsung is currently facing a class-action lawsuit regarding the broken ice makers. "It's completely frozen up top. Recent. "There's Miami, Ohio, Texas, California, Illinois. "It seems so petty, it's just an ice maker. Thanks. The original class-action lawsuit was filed in February 2017. A class action lawsuit has been filed alleging that a defect within the ice makers is causing a number of problems, including, but not limited to the following:Water leaking to beneath the fridges’ crisper trays (where most people keep fruits and vegetables)Noise (often described as “loud,” “clicking,” “jarring,” “grinding,” “knocking” or “buzzing”) when the fan hits the “over-iced” compartmentThe formation of ice crystals, water droplets and “slushy ice” at the bottom of the ice makerIce buckets that are “stuck” and cannot be removed, possibly due to clogged drainsThe proposed class action filed over the defect has since been sent to private mediation, which is set to begin in June 2019.One class action lawsuit against Samsung cites a number of complaints from consumers as posted on ConsumerAffairs.com and other websites. Published: November 4, 2019, 7:46 pm.

Certain models of French-door Samsung refrigerators come with built-in ice makers. "At Samsung we stand behind all of our products, including our refrigerators, and want to ensure our customers are completely satisfied.

According to the suit, The lawsuit claims that in July 2015, Samsung issued a technical service bulletin that described many of the issues described in the complaint. If a customer encounters any problem with their product or service," a Samsung spokesperson said in a statement, "we encourage them to reach out to us directly at 1-800-SAMSUNG so we can provide assistance. Get trending consumer news and recalls. Click here to learn more about the Samsung Refrigerators Class Action Lawsuit . And if I leave it alone, it will freeze all on its own. The attorneys heading the case are Darryl Myhre, Jo Anna Frager and Jeff Weske. Attorneys Taking Action is investigating claims for a class action lawsuit against Samsung Electronics America Inc. for allegedly selling refrigerators with defective ice makers. She says when she started researching online, she found post after post with the exact same complaint - and no solution in sight. 3085 Samsung Refrigerator Consumer Reviews and Complaints. Samsung should be held responsible in my personal opinion. Sort: Recent. "Heilman says she's surprised there isn't a recall on these ice makers. "It's pretty genius on my husband's part I think," Jones said. "There's no way for the ice to come out, the whole thing is completely frozen," said Heilman. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. Adrianna Iwasinski, Investigative Reporter. Tags: Tech, … A class action lawsuit against Samsung could help consumers recover money they spent on the fridges, as well as any repairs. Who: The lawsuit is between Samsung refrigerator owners and Samsung USA. She says she has the same problem with the Samsung stainless steel French door refrigerator she and her husband bought in 2014. "Heilman says she paid more than $1,800 for her Samsung refrigerator. So many people are experiencing the same problem that I'm experiencing," Heilman said reading all the complaints. But truly, it should be fully operational for a modern refrigerator like this. However, This reporter called and emailed Samsung corporate to see if it would do anything about the Jones and Heilman complaints.Jones was offered a full refund of more than $3,100 for her newer-model refrigerator.Officials with the Florida Department of Agriculture and Consumer Services confirmed that over the past year, they have received a half-dozen complaints about Samsung refrigerators.A spokesperson with the Florida agency says they encourage all consumers to carefully research the product they intend to purchase, including consumer reviews.Samsung refrigerators are sold at major retailers including Home Depot, Best Buy, Sears Outlet and Lowe's stores, as well as at several other websites and brick and mortar stores that advertise Samsung refrigerators for sale online.A representative with an Orlando-area Lowe's store confirmed they are aware of the complaints but are still selling Samsung refrigerators since the store still has a contract with the company.Copyright 2019 by WKMG ClickOrlando - All rights reserved. Email. Attorneys no longer need to hear from Samsung customers as this matter continues to move forward. "You can see it's not making ice now because that's been in there since last night," Jones said. "And it's completely shocking that nothing is being done about this.

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