A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. I adjusted the freezer to a warmer temp to try to avoid refreezing the line.

Still, no ice. There's a service bulletin for numerous Samsung French door models (you didn't include your model number) addressing frost accumulation on the ice maker and noise from the "ice room," which apparently is Samsung's term for the ice maker compartment.

If you have the issue of your refrigerator / freezer not making ice, and it does not pertain to the issue here,I have a Samsung refrigerator model number RH25H5611SR/AA that the ice maker is not getting water. Unlock the Drain Duct by removing the upper right screw. A class action lawsuit against Samsung could help consumers recover money they spent on the fridges, as well as any repairs. But truly, it should be fully operational for a modern refrigerator like this. That’s the culprit!! Disconnect the Ice Maker cable. First, you’ll need to perform a “FORCE DEFROST” by pressing and holding the freezer button(top left) AND the lighting button(2nd button down on right) for about 10-12 seconds and you’ll hear a beep.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. "My kids do sports, I'm a parent of teenagers - I need ice!" Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. The IM SVC Kit comes with an Ice Maker, Y Clip Kit, Auger Drain, Zip Tie, and Main PCB. The issue with Samsung french door ice makers icing and frosting up and not working is due to a known leakage defect in the manufacturing process. Support the ice maker and remove the four screws holding the dispensing unit base to the door. Agree this should be recalled. Read Durhams reply about ice room fill tube (1 if the 4 service bulletins). Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. And if I leave it alone, it will freeze all on its own. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. This is the second and last Samsung refrigerator I will buy. Information contained within Allen is a Home Maintenance/Appliance tech and the author/creator of this website. Send your full model code and serial number via Same problem! Still could be a power supply issue.I had this problem with my ice maker. Is there a fix/recall/class action on this? Make sure to run steam down the drain area. When the ice maker is removed, unplug the refrigerator to ensure the cooling loop does not frost over during service. Links to software . A technician showed him how to defrost the ice maker, loosen the ice, remove the screws and take out the ice maker and its “auger motor.” He then allegedly showed the plaintiff how to defrost the ice buildup inside the ice hose/drain with a space heater or hair dryer. Before you bring out the big guns, verify that the ice maker is on. Service Bulletin Remove the ice maker, following proper procedures. Wait a couple of hours and you will hear the sound of ice falling into the dispenser and water flowing into the ice maker.I have no idea what I did but it is now working just fine.This DIY "Do it Yourself" website was created by maintenance professionals and home renovating experts. Therefore the solenoid is fine and the pipe isn’t frozen. BTW-not the water valve or suppy psi. It works for about a day and then stops again. He has 33 years of experience troubleshooting and repairing all types of machinery. We paid way too much for this issue to be occurring. These include:The plaintiff himself in the lawsuit also complains of water buildup and leakage, as well as “loud, jarring noises” from the ice maker fan. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. HOW TO FIX YOURSELF – STEP BY STEP 1 – Remove Bottom Leg Cover 2 – Locate The Orange Water Line 3 – … At this point, I'm about to look to Lowes to just pull and replace this one with a different brand - I'm a 100% disabled Veteran and I don't have money just laying around to continue to fix this thing. It wont make ice at all even after defrost and reset. Now they want $700 to replace the ice maker!! There was no water coming out to fill the ice cube tray. 4. It is cooling and freezing the same as when new. 3.
The ice maker is 1 huge block of Ice. The U.S. Consumer Product Safety Commission (CPSC) has jurisdiction over more … "It seems so petty, it's just an ice maker.

2. "Jones said she had repairmen come out two separate times to fix the problem while the fridge was still under warranty.


After about an hour, disconnect the power to the refrigerator. It’s caused by outside air/moisture getting into ice maker and freezing. The purpose of this bulletin is to provide servicers with instruction on how to resolve the direct cool ice maker frozen symptom with the Ice Maker Service Kit (IM SVC Kit). "It's completely frozen up top. = Samsung Refrigerator RS Model Number – Not Making Ice WHAT CAN BE THE CAUSE? "It's pretty genius on my husband's part I think," Jones said. And it hasn’t had any more problems but, if it does, I would be happy to repeat this rather than purchasing a new door!

Now it is completely broken. The fridge will beep continuously throughout the whole process, which takes anywhere from 20-40 minutes. "And it's completely shocking that nothing is being done about this. Re-install the dispensing unit base, the ice maker and the dispenser unit. "At Samsung we stand behind all of our products, including our refrigerators, and want to ensure our customers are completely satisfied.

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