I bought 2 living room sets from RTG and was contacted by phone a week after delivery to offer me a 5 year extended warranty that would cover ANY DAMAGE that occurred to the furniture during that time. Provide enough knowledge for me. Rights Reserved I cannot wait another month for a delivery. Get reviews and information on Leather Lounge including Leather Lounge event Info, photos, guestlist and Leather Lounge New Years Eve tickets.Rooms To Go is popular because they sell attractive looking furniture at a modest price, the tradeoff is it's cheaper priced because it's cheaper made. Rooms To Go sells furniture, mattresses, and home decor in the southern US and Puerto Rico. This was for a blended leather set. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. My chairs are a mess. Guess what it soaked right through, no beading as it should have done if applied correctly. Spoke with a salesperson, to hopefully get some advise on how to get the issue resolved and he proceeded to tell me about a sofa he has had for 15yrs just because he used the protection coating. It's like the leather is just painted brown or something, in fact they sent a repairman out and that's exactly what he did, spray painted the spots where it was wearing off and then after the paint dried he hit it with some clear spray. The addition of support foam combines gentle cushioning with an extra firm feel. This company is sneaky. ACCENT TABLES. Can someone please explain to me how and why if no one sits on the furniture why would a good quality furniture start to crack for no reason at all. Alan was my sales associate for the Augusta, GA location and he did a superb job of taking care of me. We are going to keep looking and cancel the order because of the sales tactic.i bought a Leather sofa set from rooms to go about 3 years ago and about 2 years in started pealing. Our content is intended to be used for general information purposes only. Salespeople will let you "walk" if you don't buy it. This was such a major disappointment and hassle that I won't go through again. The dining room set came in was the right style, but I wanted a countertop set. If anyone on here has a leather sofa from rooms 2 go that's peeling and the store won't do anything, I just went through the same thing and got them to offer me a brand new set at the same value and my original set was 2500. I am very lucky to get this tips from you. Read all of your paperwork ASAP, and be ready to cancel your order within 48 hours so that you can get a full refund. Not just 80 percent.I too purchased the "BOND" when I purchased my 3 piece living room set. She showed us some beds and explained the pros and cons and prices. Looking forward to more posts in near future. Discount items, cheap furniture or home decor. Cancel Upon delivery I asked the delivery folks if the bond had been applied because I noticed the factory plastic was still on the furniture as well as the moving blankets and shrink wrap. The tracker said the driver was loaded and leaving at 9 am this morning. Although delivery was slow, I … Utilizing extra soft Serta PillowSoft foam, this foam mattress features innovative Cool Twist gel infused memory foam that works to dissipate heat while gently contouring to the body. LIGHTING. Rooms To Go Securely manage and pay your account. You can also refuse it at the time of purchase...unless your scared to say no.Rooms to Go will NOT replace your furniture if the tech comes out and cannot clean the FOOD or Beverage stain. The salesperson and manager excused themselves and returned saying they would split the cost of the "bond". Of course that was after several messages through the BBB. Username and password will be sent to you via email. I had the same problem. I've discovered your site revolutionary. Shop online with confidence at Rooms To Go, America's #1 independent furniture retailer. So it looks like I am going to have to go buy another recliner chair after only 2 yrs of use. So when they deliver the one chest, they will take the other and I'll have to wait another month and a half to get the second one. I asked if they could deliver 2 new chests and take the other damaged one back at the same time, and they said no. Rooms to Go doesn't care!!!!!!!!!!!!!! One side is thinner than the other and it rips easier. Choose from thousands of meeting rooms. I told the salesperson no thank you and before checking out the manager came over.

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